Privacy policy
Privacy Policy
This Privacy Policy describes how Tristan Arts and Crafts (tristanartsandcrafts.com) collects, uses, and shares your personal information when you visit or make a purchase from our site.
Information We Collect
When you visit the site, we automatically collect information about your device, including your browser, IP address, time zone, and cookies installed on your device. When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, email address, and phone number.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment, shipping, and customer service
- Communicate with you about your order
- Send you marketing emails or promotions, if you've opted in
- Screen orders for potential risk or fraud
- Improve and optimize our site
Sharing Your Information
We share your information with third parties who help us operate our business, including our e-commerce platform (Shopify), payment processors, shipping carriers, and our email marketing provider for sending newsletters or promotions if you've subscribed. We do not sell your personal information to third parties for their own marketing purposes.
Cookies
We use cookies to help the site function properly, to remember your preferences, and to understand how visitors interact with our site. You can control cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to opt out of marketing communications. To exercise these rights, contact us at hello@tristanartsandcrafts.com.
Children's Privacy
Our site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices. Any updates will be posted on this page.
Contact Us
Questions about this Privacy Policy can be sent to hello@tristanartsandcrafts.com.